Q & A

Allow Me to Be of Service

HOW DOES SOLAR WORK?

Solar power works by capturing the energy from the sun and converting it into usable electricity. This is done through the use of solar panels, which are made up of photovoltaic (PV) cells. These cells are made of materials that can absorb the energy from the sun's rays and convert it into direct current (DC) electricity.

The DC electricity is then sent to an inverter, which converts it into alternating current (AC) electricity, which is the type of electricity that is used in most homes and businesses. The AC electricity is then sent to the electrical panel, where it can be used to power lights, appliances, and other electrical devices. Any excess electricity can be sent back to the grid, or it can be stored in batteries for later use.

WHAT IS NET METERING - HOW DOES IT WORK?

When you generate more electricity than you need, you feed it back to our grid and get a generation credit towards your future electricity use. When you don't generate enough to meet your needs, you buy it from BC Hydro.

WILL SOLAR PANELS DAMAGE MY ROOF?

Installing solar panels on your roof can potentially damage your roof, but this is typically not a major concern as long as the panels are installed properly by a qualified professional. Proper installation involves ensuring that the panels are securely attached to the roof and that all roof penetrations are properly sealed to prevent water from entering the building.

Additionally, it's important to make sure that the panels are installed on a roof that is in good condition and able to support the weight of the panels. If your roof is old or in need of repair, it may be necessary to make repairs or upgrades before installing the panels.

In general, solar panels are designed to be durable and long-lasting, and when installed properly, they can actually help protect your roof by providing shade and reducing the amount of UV radiation that reaches the roof.

WHY SHOULD YOU GO WITH HELLO SOLAR?

1) Expertise and Experience: with years of experience and a team of highly trained professionals, Hello Solar has the knowledge and skills to design and install high-quality, efficient solar systems.

2) Quality Products: Hello Solar uses only the best, most reliable solar panels and equipment, ensuring that your system will perform optimally for years to come.

3) Exceptional Customer Service: Hello Solar is dedicated to providing excellent customer service and support, from the initial consultation to post-installation maintenance.

4) Environmentally Responsible: By installing solar systems, Hello Solar is helping to reduce the use of non-renewable energy sources and combat climate change.

5) Local Presence: Hello Solar is a local company with a deep understanding of the community and unique needs of its residents.